ABOUT US

Rehabilitation is a Journey

Let us help find your path forward.

We do what we do to help you feel empowered to keep moving, educated in how to move safely and encouraged to move with confidence on your recovery journey.

A Letter from our Founder

As with most of the world, healthcare is changing.

Gone are the days when receiving care meant lengthy waits, inconvenient clinic visits, and impersonal service. And long gone are the days when access to personalized rehabilitation was a luxury reserved for the few.

Today, the world of healthcare is evolving—but not always for the better. Many systems are overburdened, leaving patients struggling to find timely, compassionate care. For those seeking to regain mobility, strength, or independence, every moment waiting can feel like a moment lost. If we pause to rely on outdated systems, we risk leaving clients behind.

But I have good news—a new approach is here. At Chipperfield Mobile Physio & Wellness, we bring care directly to you. Whether in your home, workplace, or community, our mission is to ensure that personalized, expert rehabilitation is always within reach. We’re dedicated to meeting clients where they are—both physically and in their health journey.

For our clients, this means better outcomes, greater convenience, and a tailored approach that acknowledges their unique goals. For families, caregivers, and communities, it means peace of mind and a partner they can trust.

Expert care, matched with compassion, delivered to your door.

  • Mobile services for Physiotherapy, Occupational Therapy, Massage Therapy, Kinesiology, Clinical Counselling, Acupuncture and more.

  • Specialized programs for neurological rehabilitation, injury prevention, and wellness.

  • Innovative solutions like Mobile Concussion Therapy, Custom Bracing, and Canine-Assisted Play Therapy.

  • A team of over 30 dedicated professionals across 8 disciplines, committed to your success.

When you work with Chipperfield, you’re choosing a team that’s spent over a decade redefining how healthcare is delivered. We’ve grown to serve 10+ communities across the Lower Mainland, completed over 40,000 appointments, and remain deeply committed to excellence and care with a personal touch.

Healthcare is changing—welcome to the era of personalized, mobile care.

Let’s move forward together.

Sincerely,

Justin Chipperfield

Founder, Chipperfield Mobile Physio & Wellness

Our Team

FAQ

Questions?
We've Got Answers

Still have questions? No problem.

Feel free to give us a call or send us an email – we’d be happy to chat with you.

604.828.2610

info@chipperfieldphysio.ca

  • We’re HUGE fans of mobile rehab (obviously!) and we believe it’s the easiest way for clients to get accessible and convenient care in the comfort of their home. We built this company for those who are unable to get to a clinic either due to their injury, schedule, or location.

    In addition to the above, mobile rehab has some other great perks:

    •   No travel time to clinic (think of all the time you’ll save and the money saved on gas!)

    •   Inclement weather = no problem! We’ll brave the storms for you :)

    •   No parking fees or wasted time trying to FIND parking

    •   No waiting rooms (big bonus in this current Covid era!)

    •   Personalized, one to one treatment with your therapist (who isn’t distracted by other clients).

    •   Your therapist is able to evaluate your environment and tailor a program to suit your unique needs

    •   We bring the equipment directly to you

    •   We can see you wherever you want, including your home, care home, gym, pool, workplace, or local park!

    Lastly, our multi-disciplinary approach to rehab cannot be overstated. Bottom line, our ability to bring a wide-range of rehab services and healing modalities directly to you separates us from everyone else. We know mobile rehab is the way of the future - let us prove it to you.

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  • Our mobile rehab practitioners work with a variety of conditions and injuries. Here is a brief list of what our practitioners can treat:

     

    • Pediatric Torticollis and Plagiocephaly

    • Pediatric neurological conditions

    • Congenital and genetic disorders, gross motor-delay

    • Stroke Recovery

    • Concussions & TBi

    • Vestibular Conditions

    • Parkinson's disease, MS, ALS

    •   Head and neck injury

    •   Back pain

    •   Knee pain

    • Recovery post motor vehicle accident

    • Hip and Knee replacement

    • Hip Fracture Physiotherapy

    • Fractures, Sprains, and Strains for all joints

    • Tendon and ligament repairs, ACL, Achilles’ injuries

    • Sports Injuries

    • Arthritis

    • Chronic pain and fibromyalgia

    • Pevic Floor Conditions

    • Pre and Postpartum

    • Falls Prevention

    • De-conditioning post hospital stay

    • Cardio-Respiratory conditions

    • ICBC Active Rehab & Private Active Rehab

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  • Our practitioners have experience working with babies, toddlers, kids, teens, adults, and seniors! We will match you with the practitioner that best suits your needs.

  • Absolutely! We are currently able to direct bill the following companies for in-home physiotherapy & in-home acupuncture appointments:

    •   Canada Life

    •   Manulife

    •   Sun Life

    •   Claimsecure

    •   Desjardins

    •   iA Financial Group

    •   ICBC

    •   Johnson

    •   Johnston Group

    •   LaCapitale

    •   Pacific Blue Cross

    •   BPA

    •   C.C.W.W

    •   Chambers of Commerce Group

    •   CINUP

    •   Coughlin

    •   Cowan

    •   D.A Townley

    •   First Canadian

    •   GMS

    •   Great West Life

    •   Group Health

    •   Group Source

    •   SOS

    •   Manion

    •   Maximum Benefit

    •   People Corp.

    •   RWAM

    •   Union Benefits

    •   UV Insurance

    •   UBC Joint Arthroplasty Program (requires pre-approval)

    •   Veterans Affairs - PBC

    We are also happy to work with law offices, Banks, Power of Attorney’s, and other third party funders. 

  • Our fees differ depending on the service you book and the length of your appointment. You can find our rates by navigating to the service page for each discipline:

    •   In-Home Physiotherapy rates

    •   In-Home Kinesiology rates

    •   In-Home Accupuncture rates

    •   In-Home Occupational Therapy rates

    •   In-Home Rehabilitation Assistant rates 

    PS! We run promotions throughout the year for most services. If you’re interested, sign up for our mailing list! We promise it’s worth it.

  • We understand that having a selection of payment options for clients is part of providing accessible rehabilitation, and we are proud to accept several forms of payment. You can pay using: 

    •   Major credit cards (VISA/MC/AMEX)

    •   Cheque

    •   Cash

    •   E-transfer/Wire Transfer

    Rest assured, our team will work with you to arrange the easiest option for you!

  • We have a 24 hour cancellation policy for visits. With that being said, we understand that things happen! We’re pretty flexible and will always work with you to reschedule your appointment.

  • We currently see clients for In-Home rehab in:

    •   Vancouver

    • North and West Vancouver

    •   Burnaby

    •   Richmond

    •   New Westminster

    • Kamloops

    • Tri-Cities (Port Moody, Coquitlam, Port Coquitlam)

    •   White Rock

    • Langley

    • Abbotsford

    •   Delta

    •   Maple Ridge

    • Chilliwack

    •   Surrey

    • Sunshine Coast (Gibsons, Roberts Creek, Sechelt)

    Please check out Our Locations Page for a list of practitioners who service your area.

  • Once we have arranged an appointment, our front desk team will send you a short intake form to complete before your appointment. This allows our practitioners to gain some insight into your condition, medical history, and goals for the session.

    Your practitioner will greet you at your chosen location and will be wearing a medical-grade mask (we recommend you do as well). You’ll spend some time discussing your injury and medical history before our practitioner completes a thorough assessment. It’s best if you wear comfortable clothes and clear a 5 foot x 5 foot area for our practitioners (although we’re pretty adaptable if that isn’t possible!). 

    After your assessment, your practitioner will review their assessment findings and recommend a treatment plan that it tailored to suit your needs.  They will ensure you have a clear idea of your rehab journey, and will also recommend any additional rehab services they think would be beneficial for your recovery. 

    That’s it! You’re on the road to recovery! 

  • Certainly! Our mobile massage services, mobile acupuncture services, and mobile Kinesiology services are available for group discounts (more than 4 individuals). This is perfect for:

    •   Corporate Wellness

    •   Wellness Retreats

    •   Workplace Events

    Please connect with our office to discuss!

    Contact Us

  • We are committed to following all Provincial and WSBC Guidelines. Here’s the list of things we are doing to protect your health and our staff: 

    SCREENING: Each patient and staff must successfully complete a digital screening questionnaire before the appointment is confirmed.

    PHYSICAL DISTANCING: To eliminate crowding and reduce surface touch-points, our practitioners will call/text you when they are outside your home. We will ask you to open the door for us, so that we can avoid touching surfaces. If you are not able to come to the door, we will be able to open it with our own disinfectant wipes. Payment via credit card is preferred, however we will still be accepting cash and cheques.

    DISINFECTION & SANITIZATION: We have implemented high-frequency cleaning protocols with AHS approved cleaning products. Frequency is above standard and followed the BC CDC Community Guidelines.

    MASKS: All practitioners will be wearing medical-grade masks at all times while in your home. We recommend that clients also wear their own homemade or medical mask. If you do not have a mask, we can provide you with one.

    HAND HYGIENE: Our practitioners will sanitize their hands in front of you at the appointment. We are also asking clients to wash their hands upon our arrival. We will use sanitizer before we exit and throughout the appointment as needed.

    COMPANIONS: Unless a client requires a caregiver or is a guardian to a child under the age of 18 years old, we ask that patients attend their appointments alone. Please kindly ask your family members to give you space during your appointments with us.

    RESOURCES: If you have any further questions about Health & Safety guidelines or COVID-19 precautions, please check out this great resource: Health Link BC